Versand
Shipping Policy
We know that waiting for an order is part of the shopping experience, so we aim to keep the process clear from dispatch to delivery.
From Order to Dispatch
Once your payment has been successfully confirmed, most orders are prepared for shipment within 1–3 business days.
High-volume periods, holidays, and promotional events may require additional handling time.
Tracking Your Package
If tracking is available through the selected carrier, tracking details may be provided after your parcel has been dispatched.
Delivery Time
Actual transit time can vary depending on your destination, chosen shipping method, carrier, customs processing, and local delivery conditions.
Any delivery estimate shown on our website is intended as a general indication and is not a guaranteed arrival date.
International Deliveries
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Unless otherwise stated, these charges are generally the responsibility of the recipient.
When Delays Happen
Occasional delays may result from customs procedures, weather events, transportation disruptions, carrier issues, public holidays, or unusually high parcel volumes.
For help with a shipment: